Returns & Exchanges
At Elver, we stand by the quality of our high-performance electronics and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All devices must be returned in their original packaging with all included accessories and documentation.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Device
Perform a factory reset to remove all personal data and securely pack the device in its original box with all cables and manuals.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Our technicians will inspect the hardware within 3-5 business days of receipt, after which your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing